Refund and Returns Policy

Returns-

You can return products within 7 days of delivery.
You must keep the item unused and in original packaging.
You need to provide proof of purchase.

Non-Returnable Items:

Opened or used products
Damaged items due to misuse
Perishable or agriculture-specific items

Replacement

If product is damaged or defective, we offer replacement
Customer must report within 48 hours of delivery

Refunds

Once we receive and inspect your returned product, we process your refund quickly.
Additionally, we credit the refund to your original payment method within 5–7 working days..
Furthermore, we ensure that the entire process is smooth and transparent for our customers.

Refund Process

Once we receive your return, we will send you a confirmation email to notify you that we have received your item.
After that, we will review and inspect the product carefully.

If we approve your return, we will process your refund immediately, and we will apply the credit automatically to your original payment method within a few working days.

However, if your request is not approved, we will inform you with a proper reason via email.
In that case, you can contact our support team for further assistance.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Shipping Costs

Shipping charges depend on your location and product.
You can see the exact cost at checkout.

Cancellation

You can cancel your order within 24 hours of placing it.
After this period, we do not accept cancellation requests.
In case the order has already been shipped, cancellation will not be possible.
However, you can still apply for a return once the product is delivered.
For any help or queries, you can contact our support team anytime.

Shipping returns

To return your product, you should mail your product to: 9 Maa Vihar colony AB road indore

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.